Your Privacy Matters

At Chaman Dental Supplier (YES DENTAL), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

📋 Information We Collect

Personal Information You Provide:

• Name, email address, phone number, and shipping address
• GST number (for business invoicing)
• Payment information (processed securely through our payment partners)
• Communication preferences and inquiry details

Automatically Collected Information:

• IP address, browser type, device information
• Pages visited, time spent on website, referring URLs
• Cookies and similar tracking technologies

🔐 How We Use Your Information

• Order Processing: To process and fulfill your orders, send order confirmations, and provide customer support.
• Communication: To respond to your inquiries, send updates about your order, and share promotional offers (with your consent).
• Improvement: To analyze website usage and improve our products, services, and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and GST requirements.

📧 WhatsApp & SMS Communication

When you provide your phone number and consent, we may contact you via WhatsApp or SMS regarding:

• Order updates and delivery status
• Price quotes and product availability
• Promotional offers (you can opt-out anytime)

You can opt-out of marketing messages by replying "STOP" to any message.

🛡️ Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: With shipping carriers, payment gateways, and IT service providers who assist in our operations (they are bound by confidentiality agreements).
• Legal Requirements: If required by law, court order, or government regulation (including tax authorities for GST compliance).
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

🍪 Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, but this may affect website functionality.

• Essential Cookies: Required for shopping cart and checkout functionality.
• Analytics Cookies: Google Analytics to understand how visitors use our site.
• Preference Cookies: Remember your language and region settings.

🔒 Data Security

We implement reasonable security measures to protect your personal information:

• SSL encryption for all data transmitted on our website
• Secure payment processing through PCI-compliant partners
• Limited access to personal information by authorized personnel only
• Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

👤 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data (subject to legal retention requirements).
• Opt-out: Unsubscribe from marketing communications.

To exercise these rights, contact us at info@chamandentalsupplier.com or call 08071793709.

⏱️ Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Order records: 7 years (for GST and tax compliance)
• Inquiry records: 3 years
• Marketing preferences: Until you opt-out

👶 Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

📞 Contact Us

If you have questions about this Privacy Policy or our data practices:

• Phone: 08071793709
• WhatsApp: +91 93553 00844
• Email: info@chamandentalsupplier.com
• Address: Shop No-D-26, Mirdard Road, Near Asian Public School, New Delhi - 110002